Your Sales, Service, and Ownership Questions, Answered

Lexus of Knoxville FAQ: East Tennessee Drivers' Questions About Lexus Models, Hybrid Technology, and Service, Answered
Lexus of Knoxville serving East Tennessee with new Lexus models and certified service

Comparing the NX and RX, trying to understand the 10-year hybrid battery warranty, or looking at electric and hybrid options? These are the questions Lexus of Knoxville hears most from drivers across Knoxville, Farragut, Maryville, and Oak Ridge.


Location and Hours


Where is Lexus of Knoxville located, and which East Tennessee communities does it serve? +

Lexus of Knoxville is located in Knoxville, TN 37922, in West Knoxville near I-40 and US-129. The dealership serves buyers and owners throughout East Tennessee, including Knoxville, Farragut, Maryville, Oak Ridge, and Alcoa. For current sales and service hours and directions, visit the Lexus of Knoxville contact page.

Can I browse and purchase a Lexus online through Lexus of Knoxville? +

Yes. Lexus of Knoxville offers an online inventory browser, credit application, payment calculator, and trade-in value tool on the dealership website. The dealership also offers Monogram, a digital retail program that lets you complete much of the purchase process online before visiting. You can research models, configure your purchase, and get pre-approved from home.

Models and Features


What Lexus SUV models are available at Lexus of Knoxville? +

Lexus of Knoxville carries the full Lexus SUV lineup: the UX Hybrid, NX, NX Hybrid, NX Plug-in Hybrid, RZ, RX, RX Hybrid, RX 500h, RX Plug-in Hybrid, GX, LX, LX Hybrid, TX, TX Hybrid, and TX Plug-in Hybrid. From the compact UX to the full-size LX, the lineup covers every size and powertrain preference for East Tennessee drivers. Availability may vary by model and trim, so browse current new inventory or speak with the dealer for real-time availability.

How does the Lexus NX compare to the RX? +

The NX is Lexus's compact SUV, available with hybrid and plug-in hybrid powertrains delivering strong fuel efficiency. It is well suited to daily driving in Knoxville and Farragut. The RX is Lexus's midsize SUV with a larger, quieter cabin and more rear-seat space. For buyers who want more interior room, the RX is the right step up. Buyers who want three-row seating should look at the Lexus TX. For a premium compact SUV with strong hybrid efficiency, the NX delivers.

What hybrid and plug-in hybrid models does Lexus of Knoxville carry? +

Lexus of Knoxville carries hybrid and plug-in hybrid versions across its full lineup. Hybrid models include the UX 250h (41 MPG combined), NX 350h (39 MPG combined), RX Hybrid, RX 500h, GX Hybrid, LX Hybrid, TX Hybrid, and ES Hybrid. Plug-in hybrid models include the NX 450h+, which provides up to 37 miles of all-electric driving range, the RX Plug-in Hybrid, and TX Plug-in Hybrid. Learn more about the Lexus hybrid lineup here.

What is the Lexus RZ electric vehicle, and is it available at Lexus of Knoxville? +

The Lexus RZ is Lexus's dedicated battery-electric SUV, producing 308 combined horsepower from dual electric motors with standard all-wheel drive. It is Lexus's first purpose-built EV platform. Lexus of Knoxville has electric and hybrid options available. Browse current electric Lexus inventory and hybrid Lexus inventory, or contact the dealership for current availability.

What is Lexus Safety System+ 3.0, and which models include it? +

Lexus Safety System+ 3.0 is Lexus's standard driver assistance suite covering pre-collision warning with automatic emergency braking and pedestrian and cyclist detection, lane departure alert with steering assist, automatic high beams, and radar cruise control with curve speed management. The 3.0 version adds intersection crossing support and emergency steering assist. LSS+ 3.0 is standard on most current Lexus models.

Service and Maintenance


What complimentary services are available at the Lexus of Knoxville service center? +

The Lexus of Knoxville service center complimentary services include battery checks, alignment checks, tire pressure fills and checks, and a complimentary car wash with every service visit. Every new Lexus comes with complimentary first and second scheduled maintenance services. Factory-trained technicians handle all work using genuine Lexus parts.

Does Lexus of Knoxville use genuine Lexus parts? +

Yes. All service and repair work at Lexus of Knoxville uses genuine Lexus parts, engineered specifically for each model. The parts department carries replacement components and accessories for all current Lexus models, including hybrid-specific components.

How do I schedule a service appointment at Lexus of Knoxville? +

Service appointments can be scheduled online through the Lexus of Knoxville service scheduler. Online scheduling lets you choose your service type and confirm a time without a phone call.

Financing and Trade-In


What financing and lease options are available at Lexus of Knoxville? +

Lexus of Knoxville offers financing and lease options through Lexus Financial Services and other approved lenders. An online credit application is available on the dealership website. Current lease and finance incentives on new Lexus models are posted on the new Lexus specials page and updated regularly.

Does Lexus of Knoxville carry pre-owned Lexus vehicles? +

Yes. Lexus of Knoxville carries pre-owned Lexus vehicles and other pre-owned options. Since pre-owned inventory changes as vehicles are sold, traded in, or added online, browse current pre-owned inventory or contact the dealership if you are looking for a specific model, year, mileage range, or price point.

How do I value my trade-in at Lexus of Knoxville? +

Lexus of Knoxville's Instant Cash Offer tool provides an online estimate based on your vehicle's year, make, model, mileage, and condition. The estimate can be applied toward any new or pre-owned Lexus purchase at the dealership.

Still have a question?

The team at Lexus of Knoxville is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.